At Emeraldenvy, operated by Distinct Picks (“we,” “our,” “us”), fashion and ease come together. By accessing our site, users (“you,” “your”) accept the following terms, creating a smooth and enjoyable shopping experience. Your experience matters to us, and we want to ensure a smooth shopping journey. By using our website, you agree to the terms outlined below. These terms govern your access, purchases, and interactions with our platform. Kindly review them carefully before making any purchases or using our services.  

Using Our Platform Responsibly  

1. Your Access and Use  

By navigating our website, you agree to use it solely for shopping, browsing, or gathering information. Unauthorized use, including fraudulent transactions or disruption of services, is strictly prohibited.  

2. Account Security  

You are responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account is assumed to be authorized by you.  

3. Lawful Engagement  

You must use our platform in compliance with applicable laws and refrain from engaging in unethical or illegal activities.  

Creating and Managing Your Account  

A user account provides access to exclusive features, and personalized recommendations.  

• To register, you must provide accurate information, including a valid email and contact details.    
   
• Any incorrect or misleading information may lead to suspension or termination of your account.    
   
• Users must be of legal age to create an account and shop on our website.    
   
• Account activity, including purchases and interactions, remains the responsibility of the registered user.    
   
• We reserve the right to refuse or terminate accounts that violate our policies or misuse our platform.  

User-Generated Content & Responsibilities  

We encourage user interactions, including product reviews and feedback. However, all submissions must align with our guidelines:  

• Content must be respectful, truthful, and free from offensive or misleading statements.    
   
• Users must not post copyrighted material unless they own the rights.    
   
• We hold the authority to remove or moderate content that violates our terms.    
   
• Any reviews or testimonials submitted may be used for promotional purposes.  

Protecting Our Brand and Content  

Everything on our website, from images to text and logos, is our intellectual property.  

• Unauthorized reproduction, distribution, or modification of our content is strictly forbidden.    
   
• Users may not use our branding or product images for personal or commercial gain without permission.    
   
• Violation of intellectual property rights may lead to legal action.    
   
• Our website grants a limited, non-transferable right to access and use our platform solely for shopping purposes.  

Restricted Activities on Our Platform  

To maintain a safe and fair shopping environment, the following actions are strictly prohibited:  

1. Using false information or impersonating others while making a purchase.    
    
2. Engaging in fraudulent transactions or attempting to manipulate pricing errors.    
    
3. Uploading malicious software, spamming, or interfering with the website’s functionality.    
    
4. Reselling products from our platform without prior authorization.    
    
5. Abusing promotions, discounts, or referral programs for unintended benefits.    
    
6. Attempting to gain unauthorized access to other users’ accounts or sensitive data.  

Violating any of these prohibitions may lead to account suspension or legal consequences.  

Product Listings & Representations  

We strive to present each product accurately, ensuring all details, including sizing, fabric, and design, match real-life descriptions. Images displayed are as close as possible to the actual products, but variations may occur due to lighting or screen differences.  

• Products may appear slightly different in person based on lighting and resolution.    
   
• Stock availability fluctuates, and we update listings accordingly.    
   
• We reserve the right to remove or modify product details if inaccuracies are detected.    
   
• Customers are encouraged to read product descriptions carefully before making a purchase.  

While we make continuous efforts to maintain accuracy, occasional discrepancies may arise. In such cases, we appreciate your patience and cooperation. If you come across any unclear information, feel free to contact our support team for clarification.  

Placing Orders & Payment Processing  

Every purchase made through our website follows a structured process to ensure transparency and security.  

• Orders are confirmed only after successful payment processing.    
   
• Payment transactions are secured through trusted third-party gateways.    
   
• Pricing errors, if detected, will be rectified before order confirmation.    
   
• We reserve the right to cancel suspicious or unauthorized transactions.  

Our Commitment to Honest & Clear Communication  

We take pride in delivering accurate and trustworthy information across all sections of our website. Whether it's product descriptions, pricing, or policies, we aim for clarity.  

• Any misleading or incorrect details, if found, are promptly corrected.    
   
• Users are encouraged to report inconsistencies for necessary updates.    
   
• We are not responsible for assumptions made based on outdated information.    
   
• Regular audits help ensure information accuracy on our platform.  

Your trust matters, and we continually refine our processes to enhance your shopping experience.  

Addressing Errors, Inaccuracies, & Omissions  

Despite our best efforts, occasional mistakes may appear in product listings, pricing, promotions, or availability.  

1. If an error is found, we take immediate steps to correct it.    
    
2. Orders placed based on incorrect information may be adjusted or canceled.    
    
3. Promotional offers and discounts may be updated or modified as needed.    
    
4. We do not guarantee that all information will always be error-free.    
    
5. Users should verify product details before making purchasing decisions.    
    
6. While we work to prevent inaccuracies, human and technical errors are inevitable.  

Modifications to These Terms & Conditions  

We reserve the right to revise or update these Terms & Conditions whenever necessary.  

• Changes may be made due to evolving business practices or regulatory requirements.    
   
• Major updates will be communicated through our website or email notifications.    
   
• Continued use of our platform after updates implies acceptance of the revised terms.    
   
• Users should periodically review these terms to stay informed about any modifications.  

Contact Us  

Connect with us and get clear answers for your queries related to our Terms and Conditions.     
 

distinctpicks13@gmail.com