Distinct Picks (“we,” “our,” “us”) manages Emeraldenvy to cater to those who value sophisticated fashion. User (“you,” “your”) privacy is important to us, and we are dedicated to safeguarding the details you provide. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website or shop with us.
- By using our website, you consent to the data practices described in this policy.
- We collect only essential information required for order processing, customer service, and website improvements.
- Your data is never sold or misused, and we take necessary steps to protect it.
- Please review this policy carefully to understand your rights and choices regarding your information.
What We Collect from You
1. Information You Provide Directly
When you create an account, place an order, or contact us, we may collect:
- Personal Details: Name, email, phone number, and shipping address for processing orders and communication.
- Payment Information: Payment details, such as credit/debit card information, are processed securely through trusted payment gateways.
2. Information Collected Automatically
We may gather technical data to enhance website performance, such as:
- Device and Browsing Details: IP address, browser type, and operating system to optimize your experience.
- Usage Data: Click patterns, time spent on pages, and shopping behavior for analytics and site improvement.
3. Cookies and Tracking Technologies
- Cookies help remember your preferences and enhance site navigation.
- You can modify cookie settings through your browser, but disabling them may affect website functionality.
How We Use Your Information
Your data is used responsibly to improve your shopping experience and maintain security.
- To Process Orders: Ensuring smooth order fulfillment, delivery, and payment processing.
- To Improve Services: Understanding shopping preferences to personalize recommendations and enhance website performance.
- For Customer Support: Addressing inquiries, order issues, and providing updates.
- For Marketing (Optional): Sending promotional offers, new arrivals, and updates (with opt-out options).
- For Security and Compliance: Preventing fraud and ensuring compliance with legal regulations.
When We Share Your Information
We share your details only when necessary and with trusted entities.
- With Payment Providers: To securely process transactions without storing sensitive payment details.
- With Shipping Partners: To ensure timely delivery of your orders.
- With Legal Authorities: If required by law or in response to legal obligations.
- With Service Providers: For analytics, website functionality, and customer support.
Your information is never sold or rented to third parties for unauthorized marketing.
How We Protect Your Data
We use strict security measures to keep your information safe.
- Encryption: Sensitive data is encrypted to prevent unauthorized access.
- Restricted Access: Only authorized personnel can access stored personal information.
- Regular Security Checks: We monitor our systems to prevent security breaches.
While we take every precaution, no online system is entirely risk-free, so we encourage you to use strong passwords and avoid sharing your login credentials.
How Long We Keep Your Information
We retain your information for 8 to 12 months.
- Order and Account Information: Kept for order history, legal compliance, and customer support.
- Marketing Data: Retained until you opt out or delete your account.
- Legal Requirements: Certain data may be retained longer if required by law.
Once no longer needed, your data is either deleted or anonymized for internal analysis.
Cookies and Tracking Technologies
Cookies enhance your browsing experience and help us improve website functionality.
- Why We Use Cookies: To remember login details, track shopping preferences, and improve navigation.
- Your Control: You can disable cookies through browser settings, but some features may not work properly.
- No Sensitive Data Stored: We do not use cookies to store personal or payment details.
- Analytics & Performance: Cookies help analyze traffic patterns and user interactions for better service.
Legal Framework Governing This Policy
This Privacy Policy is governed by Indian laws.
- All disputes related to this policy shall be handled as per local legal regulations.
- By using our website, you agree to comply with this policy.
- Any legal concerns should be directed to our customer support team.
Children’s Information and Privacy
Emeraldenvy isn’t made for individuals under 18 years of age.
- If we discover a child has provided personal details, we will delete the information.
- Parents or guardians can contact us for assistance in removing any data.
- Our services are designed for adult shoppers and not intended for children.
Your Rights as a User
You have control over your personal data and can manage it as needed.
- Access & Correction: You may request access to or updates to your personal details.
- Data Deletion: You can request deletion of your account and associated information.
- Marketing Preferences: You can opt out of promotional emails anytime through account settings.
- Contact Us: If you have concerns about data usage, reach out to our support team.
Updates to This Privacy Policy
We may update this policy periodically to reflect new legal requirements or business practices.
- Notification: Significant changes will be communicated via email or website announcements.
- Your Acceptance: Continued use of our services after updates means you accept the revised terms.
- Review Regularly: We recommend checking this policy occasionally for updates.
Contact Us
Reach out to us if you have any questions related to our Privacy Policy.
distinctpicks13@gmail.com
